Visa Platinum Rewards Program Frequently Asked Questions

Tagged as: Banking Basics, Smart Spending

Answers to common questions about our Visa Platinum Rewards program.

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What is Visa Platinum Rewards?

Visa Platinum Rewards is a cash back program that lets you earn cash back on eligible everyday purchases.

How do I earn cash back?

You'll earn:

3% cash back on restaurants purchases
3% cash back on gas and electric vehicle (EV) charging purchases
1% cash back on all other purchases

Is there a limit to how much cash back I can earn?

You can earn 3% cash back on up to $4,000 in spending per category each calendar year for restaurant and gas/EV charging purchases.

After you reach the $4,000 annual spending limit in a category, you'll continue earning 1% cash back on purchases in that category for the remainder of the calendar year.

There is no limit to the amount of 1% cash back you can earn.

Where can I view my cash back?

Log in to online or mobile banking and select CashBack+ in the dashboard or menu to view your CashBack+ Balance. There you will see your pending cash back and cash back available to redeem.

When and how can I redeem my cash back?

Cash back earned will first appear as pending in your CashBack+ Balance. It becomes available to redeem on 1st of the following month.

Once your cash back is available, you can:

Redeem it for gift cards through CashBack+
Transfer it to your 1st United checking or savings account

Do balance transfers, cash advances, or fees earn cash back?

No. Cash back is earned only on eligible purchase transactions. Balance transfers, cash advances, interest charges, fees, and other ineligible transactions do not earn cash back.