Scammers continue to try to outwit unsuspecting victims. The latest scheme affecting our members and the public involves gift cards. We want to be sure you know how to identify this scam so that you can protect yourself and your accounts.
How the scam works
This scam has been reported to the Federal Trade Commission and is carried out in different ways.
IRS Scam. In this scenario, the scammer impersonates an IRS official who tells the consumer they owe back taxes and will be arrested if they don’t pay immediately by buying an iTunes card and give the code to the agent. Once the code is given, the scammer has the ability to spend the money loaded onto the card, or to sell the card. Once the code is redeemed, you cannot get your money back.
Bail Scam. Similar to the IRS scam, the consumer is told their grandchildren are in jail and bail can only be accepted in the form of an iTunes gift card.
Relationship Scam. In this situation, scammers develop a relationship with a victim through an online dating site. After time “getting to know” the victim, the scammer presents a story where he or she needs help, fast, in the form of money or gift cards.
The FTC has seen these requests for payment by iTunes gift cards, Amazon gift cards, PayPal transfers, reloadable cards such as MoneyPak and Reloadit, and wire transfers through Western Union or MoneyGram.
Government agencies and businesses don’t accept payment using these methods. Trust your instincts and think through the situation. If you are not shopping at the iTunes store, you shouldn’t be paying with an iTunes gift card. If someone asks you to, it’s probably a scam.
As an added level of protection, never provide account numbers, Social Security numbers or any personal information to strangers. If you are not sure who is calling, don’t give out your information without verifying the legitimacy of the request.
If you are a victim of a scam
If you gave someone an iTunes code and you think it was a scam, contact Apple Support at (800) 275-2273 and ask them to disable the card. The IRS also requests that you file a complaint using the FTC Complaint Assistant.
If you feel your 1st United account information has been compromised at any time, please contact us immediately at (800) 649-0193 so that we can assist you.
For more information on this and other scams, visit consumer.ftc.gov/scam-alerts.