What is mobile deposit?
Do I have to download the 1st United app to use mobile deposit?
Is there a fee to make a mobile deposit?
What types of checks can I deposit?
How can I capture a good image of the check?
- Place the check on a flat surface with a contrasting background (preferably dark).
- Straighten the edges.
- Line up the edges within the image finder on the screen (you may need to zoom in and out to align the fit).
- Place the check in a well-lit area. Florescent lighting can present a challenge.
- When capturing an image of the back of the check, be sure the endorsement is placed on the right side.
What accounts can I deposit to?
Are there limits to how much I can deposit?
How should I endorse my check?
[the account number you are depositing to]
What do I do with the check once deposited?
How do I know if the deposit was received by 1st United?
How long does it take before a deposit is available in my account?
What if I entered the wrong amount when making my deposit?
How long can I view information about deposits?
Is mobile deposit secure?
Can I get step-by-step instructions to learn how to use mobile deposit?
Why might an image be rejected?
I need help