March 22, 2021

TAGGED AS: 1st United News


Rent relief for tenants and landlords

The CA COVID-19 Rent Relief program is available to help low-income households pay or collect rent and utilities – past due and future payments. For additional information, to find a Local Partner Network organization near you, or for eligibility and application help, call the CA COVID-19 Rent Relief Call Center at (833) 430-2122 or visit them online.

View Rent Relief Eligibility & Apply

Check your stimulus payment through the IRS

  Check My Payment

Get Notified When Your Stimulus Check Arrives

If you are expecting a stimulus check, you can receive a notification when it arrives by setting up an account alert. Here's how:

  • Login to your account 
  • Select Manage Alerts > Account Alerts from the Main Menu
  • Under the New Alert drop down, choose History Alert and select the account you are expecting your stimulus check to deposit to
  • Choose Credit Transaction > greater than > $1.00 to be notified of all deposits or enter an amount that you expect your stimulus check deposit to be
  • Click Submit
  • Choose the Delivery Method for the alert (email, text, etc.) and Submit one final time


Banking from home

Whenever possible, please take advantage of online and mobile banking, reserving branch visits for transactions that cannot be completed from home. If you need help getting started with online or mobile banking, please call us at (800) 649-0193. We're happy to help!

Here are some of the things you can do using your phone or computer.

  • View balances and history
  • Receive account alerts
  • Log in using TouchID and Facial recognition

Enroll Now  View How To Videos    Apple Store

COVID-19 safety while visiting our branches

1st United continues to follow CDC and local health official guidelines regarding COVID-19. For the protection of our staff and members, the following safety measures are required when visiting our branches:

  • Face coverings without valves are required
  • Social distancing of six feet will be followed
  • Please do not enter if:
    • you have been in close contact with anyone known to have COVID-19 or who has had COVID-19 symptoms in the last 14 days
    • you have traveled outside the country in the last 14 days
    • you are experiencing any of these symptoms:

Fever or chills
Shortness of breath
Difficulty breathing
Muscle or body aches
Loss of taste or smell

Sore throat
Congestion or runny nose
Nausea or vomiting
Other symptoms

If you need financial support

We have several resources available to help you.


If you have been financially impacted by the COVID-19 pandemic, help may be available. Proof of hardship is required.

Please contact us for assistance at (800) 649-0193, extension 4710.

financial counseling or debt management

1st United partners with BALANCE to offer FREE support.

small businesses

Your local chambers of commerce offer resources for you including SBA disaster assistance and guidelines for operations.

Alameda | Berkeley | Castro Valley/Eden Area
Fremont | Hayward | Livermore Valley 
Oakland | Pleasanton | San Leandro 


1st United is not an SBA-approved lender. For information on SBA loans, please visit