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COVID-19: Keeping You Informed

The latest updates related to COVID-19 and 1st United operations

Home More for You/Financial Wellness COVID-19: Keeping You Informed

What's New

Updated August 31, 2021

Beginning September 1, our Berkeley branch will resume normal operating hours.

COVID-19 safety while visiting our branches

1st United continues to follow CDC and local health official guidelines regarding COVID-19. Requirements will be updated as health orders adjust. Thank you for helping us to continue to protect our most valuable asset – our members and staff – by following these guidelines when visiting our branches:

Face coverings without valves are required when visiting our branches. 1st United branch staff will continue wearing masks and following sanitation protocols.
Social distancing of six feet will be followed
Please do not enter if:
- You have been in close contact with anyone known to have COVID-19 or who has had COVID-19 symptoms in the last 14 days
- You have traveled outside the country in the last 14 days
- You are experiencing any of these symptoms:

Fever or chills

Cough

Shortness of breath

Difficulty breathing

Muscle or body aches

Headache

Loss of taste or smell

Sore throat

Fatigue

Congestion or runny nose

Nausea or vomiting

Diarrhea

Other symptoms

Rent relief for tenants and landlords

The CA COVID-19 Rent Relief program is available to help low-income households pay or collect rent and utilities – past due and future payments. For additional information, to find a Local Partner Network organization near you, or for eligibility and application help, call the CA COVID-19 Rent Relief Call Center at (833) 430-2122 or visit them online.

California Relief Program

Rental Assistance Finder

Check on your stimulus payment through the IRS

Check My Payment

Get notified when your stimulus check arrives

If you are expecting a stimulus check, you can receive a notification when it arrives by setting up an account alert.

Learn More About Alerts

Banking from home

Whenever possible, please take advantage of online and mobile banking, reserving branch visits for transactions that cannot be completed from home. If you need help getting started with online or mobile banking, please call us at (800) 649-0193. We're happy to help!

Here are some of the things you can do using your phone or computer.

Deposit checks using our mobile app
Transfer funds between financial institutions or other members'
Track and categorize your expenses

Pay bills
View balances and history
Receive account alerts
Log in using TouchID and Facial recognition

Download our app:

If you need financial support

We have several resources available to help you.

Financial hardship & your 1st United accounts

If you have been financially impacted by the COVID-19 pandemic, help may be available. Proof of hardship is required. Please contact us for assistance at (800) 649-0193, extension 4710.

Financial counseling or debt management

1st United partners with BALANCE to offer FREE support.

Learn More About Balance

Small businesses

Your local chambers of commerce offer resources for you including SBA disaster assistance and guidelines for operations.

SBA loans

1st United is not an SBA-approved lender. For information on SBA loans, please visit sba.gov.

BALANCE is free for members. Tell them 1st United sent you.

Please call us at (800) 649-0193 if you need assistance.

The financial success of our community is a priority.

At 1st United Credit Union, our mission is to ensure you have the products, tools, and resources to achieve your financial goals. That’s part of the credit union difference.

Meet Us